Privacy Policy

Effective Date: May 16, 2026

Introduction

Waylon Construction of Fresno (“Waylon Construction,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website at https://waylonconstructionco.com, submit a form, or communicate with us by phone, email, or SMS (text message).

By using our website or providing your information, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with us, we may collect the following information:

Personal Information

First and last name
Email address
Phone number
Mailing or service address
Project information (such as flooring type, project scope, budget, and timeline)

Communications

SMS/text messages
Emails
Phone conversations
Customer service inquiries

Website Information

IP address
Browser and device information
Pages visited
Cookies and similar tracking technologies
Website analytics data

How We Use Your Information

We use your information to:

Respond to inquiries and requests
Schedule and confirm in-home consultations
Prepare estimates and project proposals
Manage flooring and construction projects
Provide appointment reminders and project updates
Deliver customer support
Send marketing communications when you have opted in
Improve our website and customer experience
Comply with legal and regulatory obligations

SMS Messaging Terms

If you provide your mobile phone number and consent to receive text messages from Waylon Construction of Fresno, the following terms apply:

Message Types

You may receive:

Appointment confirmations
Appointment reminders
Scheduling notifications
Project updates
Customer service communications
Marketing and promotional offers (only if you have separately opted in)

Message Frequency

Message frequency varies depending on your interactions and project activity.

Message & Data Rates

Message and data rates may apply based on your wireless carrier and mobile plan.

Opting Out

You may opt out at any time by replying STOP to any text message. After opting out, you will receive one confirmation message, and no additional messages will be sent unless you opt back in.

Need Help?

Reply HELP to any text message or contact us using the information provided at the end of this Privacy Policy.

Carrier Liability

Wireless carriers are not responsible for delayed or undelivered messages.

Eligibility

You must be at least 18 years old to participate in our SMS messaging program.

Privacy of Mobile Information

We take your mobile privacy seriously.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with subcontractors or service providers performing services on our behalf (such as customer support or communications platforms).

SMS opt-in data, consent records, and text messaging originator information are never sold, rented, shared, or disclosed to third parties for marketing purposes.

How We Share Your Information

We do not sell, rent, trade, or otherwise share your personal information with third parties for advertising, marketing, or promotional purposes.

We may disclose your information only in the following limited circumstances:

To comply with applicable laws, court orders, subpoenas, or other legal processes
With your explicit consent
To trusted service providers who assist us in operating our business, provided they maintain appropriate confidentiality and security protections

We do not share SMS consent or opt-in information with affiliates, partners, advertising companies, marketing agencies, or data brokers.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website functionality
Analyze visitor activity
Enhance your browsing experience

You may disable cookies through your browser settings; however, doing so may affect certain website features.

Data Retention

We retain personal information only as long as necessary to:

Provide requested services
Maintain customer records
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your state or country of residence, you may have the right to:

Access the personal information we maintain about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our services are intended for adults and are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page, and the Effective Date at the top of this document will be revised accordingly.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Waylon Construction Co

402 W. Bedford Ave., Suite 108
Fresno, CA 93711

Phone: (559) 314-1990

Website: https://waylonconstructionco.com